Customer Satisfaction At Ribbon Fair, Inc., we stand behind the quality of our product and we make things right if you are not satisfied with your purchase. Our shipments are carefully inspected before leaving our warehouse, but in the event you are not satisfied with your purchase simply follow the instructions below. Returns and Exchanges You may return any item purchased on our Web site by mail. Pending inspection, a refund or credit will be issued to you for the value of the item including taxes. Shipping fees are non-refundable. To return an item by mail, follow the instructions on the packing slip enclosed in your order, insure the package, and mail it to: Ribbon Fair Attn: Returns Department 601 Oak Ridge Road Hopkins, MN 55305 Important: Shipping fees are non-refundable. At Ribbon Fair, Inc., every item in our collection is carefully inspected before leaving our warehouse. We encourage you to do the same upon receipt of your purchase. In the event that damage occurs in transit, or if you discover any defect, please contact us at 866-288-2697 within 7 days. Upon return, your merchandise will be inspected. In certain circumstances, a usage or restocking fee may apply.

Returns/Exchanges